New Clients
Hello!
Thank you for inquiring and checking us out!
If you haven’t already I recommend first to check out our Services , Prices, FAQ & Policy pages. ANY questions after that feel free to reach out.
Texting is preferred for a quicker response.
If you are requesting a quote please refer to my Pricing page as it will be a general guide. Please keep in mind my prices are for dogs on a schedule.
I am accepting clients on a limited basis depending on availability. Bookings for an appointment could be a few weeks out, as rescheduling and cancelations do happen does open up appointments week of.
If your interested in our services we require Breeds who require haircuts (example doodles, poodles, shihtzu’s of the like) to have their pups on a schedule for 8 weeks or less.
For other double & smooth coated Breeds I recommend a 8 week or less schedule . But don’t require it. Prices will reflect time care and attention for amount of work as time goes beyond 8 weeks or less.
I personally recommend every 4 weeks. Reason for that, dogs are seen on a more regular basis an be seen to help keep their skin and coat fresh as the skin cell cycle is refreshed every 21days , identifying health issues when seeing on a regular basis groomers have been known to see something of concern and help catch life threatening issues. As well as dogs know grooming as apart of life.
Dogs with skin issues benefit from frequent baths to help their skin conditions. Our products are designed to really make a difference for dogs with skin issues .
All new clients dogs must weight 85 lbs or less . As I don’t have a helper with me during the appointment I do need dogs to be able to not be resistant or not cooperative with getting on the table and into the tub.
Puppy owners - for pups 6 months and under, I require them to have 1 appointment first as a puppy intro groom, generally to get them slowly introduced to the grooming environment, as it is quite stressful for pups and getting them used to grooming and having a good schedule sets them up for success .. Depending on how they react then we can move forward to a haircut or may have to do a few more intro grooms to get them slowly progressing towards it.
If your interested in booking please fill out a new client form .
Deposit
At this moment I don’t require a deposit for new clients . Around the holidays I do.
For new clients:
A credit card is required on file per our cancelation policy. We have a 24 hr cancelation policy.
New clients are required to read our policies prior to services.
I require owners to be home during the first few appointments.
For latch key appointment I require an agreement with owners prior once we are comfortable and dogs are comfortable with me after a few appointments at least.
I require a 2 hr window of arrival. Due to nature of working with animals & navigating around traffic.
Appointment slots are an estimated time of arrival. I will be keeping clients updated day of if I am running early or behind.
Appointments time frame varies from dog to dog. they sometimes require more time due to being nervous, young, senior, difficult , matted or impacted undercoat. I never hurry a dog as I aim to groom safely and build a relationship with dog and to create a positive experience
Dogs must be ready with their own leash on a collar or harness at arrival. I do provide a slip lead but since they don’t know me just yet, it makes it easier. Making sure they have pottied and poo’d before is important as well.
If I have to re wash dogs due to pooping or peeing during their grooming session additional fees to their groom may apply due to having to re wash again . This can be a result of not getting to go poo or potty , but at times nervous dogs can tend to do it.
Scheduling is based on location. I navigate my schedule based on the location I build , I aim to keep each distance under 20 mins from each appointment.